NENCER LAB enables complete management of customer information, including contact details, contracts, transaction history, invoicing, and reporting. The software allows customer classification by criteria such as industry, region, or service type. Its flexible contract module supports customizable templates with deadline alerts and related attachments. The automated billing feature based on service contracts, along with payment reminders and detailed revenue reports, enhances operational efficiency and professional customer service.
The software supports the entire testing workflow: from sample planning and collection, to receipt, processing, data entry, and approval. Each sample is encoded with a QR/barcode and tracked from the field to the lab. Integrated electronic forms and standardized procedures ensure accuracy and transparency across different sample types and instruments. Direct data import from analytical devices, compliance checking, and multi-level approvals improve the quality and reliability of test results.
NENCER LAB allows centralized management of project documentation, closely linking contracts, customers, and test samples. It supports automatic result reporting with customizable templates, bilingual (Vietnamese-English) options, and exports in PDF, Excel, or Word with visual charts and tables. Statistical and trend analysis by time, region, and sample type improve evaluation and decision-making. Operational, financial, and performance reports are clearly structured and easily accessible.
NENCER LAB integrates seamlessly with a wide range of analytical instruments, enabling automatic data retrieval to reduce manual entry errors. Its open API allows connections with internal systems (CRM, ERP...) and government portals. The software complies with modern data encryption and security standards, ensuring safe data exchange with partners and clients. It also automates scheduled legal reporting, ensuring consistency and regulatory compliance.
The system employs multi-layered security, including AES encryption for stored and transmitted data, multi-factor authentication, role-based access control, and full activity logging. Structured data storage supports fast retrieval and regular automated backups. Long-term archival features meet legal requirements, with fast recovery options to ensure data integrity and availability for inspections, audits, or quality evaluations.
NENCER LAB is perfectly suited for environmental testing laboratories, from provincial monitoring centers to research institutes, universities, and industrial labs. Designed with flexibility in mind, it adapts to each organization’s specific workflows. With its powerful scalability, system integration, and automation capabilities, NENCER LAB is the ideal solution for laboratories aiming to boost productivity, ensure quality, maintain compliance, and deliver professional service.